Customer Services

Sharing in a profession made boundless by nature - their key mission !

As the company's window on the world, the Sales and Marketing Department is a veritable nerve center, the hub that handles all the data exchanges with our external partners and contacts.

Acting as a direct permanent interface with all of our clients, it translates their requests into unique, customized products whose quality befits their natural origin.

Through ongoing commercial monitoring, the department keeps its finger on the market's pulse, enabling it to guide our production tool through the dynamic, ever-changing world of aromatic ingredients. Its precious advice helps our clients anticipate fluctuations in order to ensure their supplies on a constantly and rapidly evolving market.
Its close collaboration with the Analysis and Quality Control Laboratory and the Regulatory Department guarantees an optimal solution every time, in terms of source, form, quality and compliance with regulations.

Thanks to an integrated information system that provides total traceability, our clients can rest assured that all Bontoux products are safe and carefully controlled.

The Sales and Marketing Department is at the heart of a multidisciplinary team whose professionalism constitutes the very foundation of Bontoux's expertise.